Frequently asked questions

We offer a comprehensive approach to mental health care to ensure that individuals have access to the necessary evaluations, medications, and therapeutic support to address their unique concerns. It demonstrates a commitment to patient-centered care and the well-being of those we serve. 

We work with individuals 18 to 64 years.

We currently provide both in-person and telehealth services.

No, all telehealth visits must be done via Zoom or Doximity,  both HIPPA compliant web and video conferencing platforms.

We provide brief psychotherapy, a time-limited form of psychotherapy that is particular suited for addressing specific issues, current stressors, and immediate mental health needs. If you need more extensive therapy, we will refer you to a reputable local therapist in the area that best fits your needs.

We are currently in network with United Healthcare, Aetna, Blue Cross Blue Shield, Cigna, Humana and Tricare. We are currently working on becoming credentialed with other commercial insurance plans and will update our website accordingly.

No, at this time we do not.

Yes, please refer to our website or ask about self-pay rates.

We are not available after our normal business hours. If this is a medical emergency, please call 911, or call National Suicide Prevention Lifeline’s new number (988) for mental health emergencies.

No, we are only able to meet if you are located in the state of Arizona.

Yes, it is common practice for healthcare providers, including mental health professionals, to have policies regarding missed appointments or last-minute cancellations. Such policies are typically in place to ensure efficient scheduling and provide fair treatment to all patients.

Not currently taking new patients

We recommend exploring cost-saving options like GoodRx, Cost Plus online pharmacy, and discuss alternative medications while addressing potential financial barriers to accessing necessary medications and more affordable options.

 For individuals needing an immediate medication refill, please visit a psychiatric urgent care center or MIND 24-7.

Yes, while we do prescribe selective controlled substances for specific mental health conditions, we strictly adhere to FDA dosing recommendations. Our priority is always the safety and well-being of our patients, and we follow established guidelines, rules, and regulations to ensure the appropriate use of medications. It’s important to note that we do not prescribe benzodiazepines, prioritizing alternative treatments and approaches that align with our commitment to patient safety and holistic care.

At Cervello Psychiatry, we require you to be seen in person before starting any controlled medications.

It’s important to note that natural remedies and lifestyle changes may work differently for each individual. What works for one person may not work for another. If you’re struggling with a mental health issue, it’s crucial to consult with a mental health professional for a personalized treatment plan. They can help you determine the most effective approach, which may include a combination of natural remedies, therapy, and, if necessary, medication.